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• Will viewing my financing options impact my credit score?
• What is prequalification and how does it work?
• How does Wisetack work?
• Are there any fees?
• How can I change the amount that I am applying for?
• How do I change my contact information?

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• Make a payment
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• I was charged an NSF fee for a failed Scratch payment.
• My bank account was added with an incorrect routing number.
• My auto-pay plan failed to pay my current period payment.
• I was charged twice by my Scratch auto-pay plan and by my Wisetack auto-pay plan.
• I’m receiving overdue payment notices, but Scratch approved my hardship request.
• I want to pay off my loan now, but my Wisetack account does not have all my past Scratch payments.

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• I'm locked out of my application
• I'm having trouble linking my bank
• I'm having trouble submitting my ID documents
• I'm having trouble receiving the application code

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