Check my balance

What’s my loan balance?

Wisetack works with a number of lending partners to provide financing. Where you make a payment and how you manage your financing depends on your lending partner.

You can find your lending partner on the confirmation email sent when you completed your purchase. If you need help finding your lender, feel free to call our Wisetack support team for help: 1 (833) 927-0333.

 

Lender: Citizens PayⓇ

If your lender is Citizens Pay, your account is managed by Citizens Pay. 

Please contact Citizens Pay for any account questions.

Wisetack does not accept payment for Citizens Pay and does not have access to your balance information. Please don’t send checks or attempt to make other forms of payment to Wisetack.

 

 

Lender: Hatch Bank

If your lender is Hatch Bank, manage your account with Wisetack.

You can sign into the payment portal to check your loan balance:

  1. Sign in to your online Wisetack account

  2. Choose a loan

  3. Click on "Loan option ⟶ Make a payment"

  4. In the "Amount" section, see "Remaining balance"

 

 

Click here for more details about payments