How do I update my account if I filed for bankruptcy?
Wisetack works with a number of lending partners to provide financing. Where you make a payment and how you manage your financing depends on your lending partner.
You can find your lending partner on the confirmation email sent when you completed your purchase. If you need help finding your lender, feel free to call our Wisetack support team for help: 1 (833) 927-0333.
Lender: Citizens PayⓇ
If your lender is Citizens Pay, your account is managed by Citizens Pay.
Please contact Citizens Pay to discuss bankruptcy.
- Citizens Pay support: 1 (888) 777-9702
- Citizens Pay account login: https://pay.citizensbank.com/auth/login
Lender: U.S. Bank
If your lender is U.S. Bank, your account is managed by U.S. Bank.
Please contact U.S. Bank to discuss bankruptcy.
- U.S. Bank support: 1 (800) USBANKS
- U.S. Bank account login: https://www.usbank.com/
Lender: Hatch Bank
If your lender is Hatch Bank, manage your account with Wisetack.
If you have filed a case with the bankruptcy court, we ask that you reach out to our payments team at 1 (888) 711-5854.
Please provide the following information:
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Your full name
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Your username or email address
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Your mobile phone
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Your attorney information (if you have one)
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Court case number
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Chapter filed (7, 11, or 13)
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Date case was filed
You can also ask your attorney to email a copy of your bankruptcy petition to servicingrequests@wisetack.com.
Alternatively, you can mail a copy of your bankruptcy petition if your lender is Hatch Bank only:
Wisetack, Inc.
9450 SW Gemini Dr.
PMB 31984
Beaverton, OR 97008-7105
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