How do I update my account if I filed for bankruptcy?
Wisetack works with a number of lending partners to provide financing. Where you make a payment and how you manage your financing depends on your lending partner.
You can find your lending partner on the confirmation email sent when you completed your purchase. If you need help finding your lender, feel free to call our Wisetack support team for help: 1 (833) 927-0333.
Lender: U.S. Bank
If your lender is U.S. Bank, your account is managed by U.S. Bank.
Please contact U.S. Bank to discuss bankruptcy.
- U.S. Bank support: 1 (800) 872-2657
- U.S. Bank account login: https://www.usbank.com/
Lender: LendingClub Bank
If your lender is LendingClub, make your payments to LendingClub.
Please contact LendingClub Bank to discuss bankruptcy.
- LendingClub support: 1-888-596-3157
- LendingClub account login: lendingclub.com/create-login
Wisetack does not accept payment for LendingClub. Please don’t send checks or attempt to make other forms of payment to Wisetack.
Lender: Hatch Bank
Make payments to: Wisetack serviced by Launch
Please contact Launch to discuss bankruptcy.
- Launch support: 1 (833) 468-0375
- Launch account login: https://wisetack.youronlineaccount.com/
Lender: Citizens PayⓇ
If your lender is Citizens Pay, your account is managed by Citizens Pay.
Please contact Citizens Pay to discuss bankruptcy.
- Citizens Pay support: 1 (888) 777-9702
- Citizens Pay account login: https://pay.citizensbank.com/auth/login
Lender: Hatch Bank
Make payments to: Wisetack
If you have filed a case with the bankruptcy court, we ask that you reach out to our payments team at 1 (888) 711-5854.
Please provide the following information:
Your full name
Your username or email address
Your mobile phone
Your attorney information (if you have one)
Court case number
Chapter filed (7, 11, or 13)
Date case was filed
You can also ask your attorney to email a copy of your bankruptcy petition to servicingrequests@wisetack.com.
Alternatively, you can mail a copy of your bankruptcy petition if your lender is Hatch Bank only:
Wisetack, Inc.
9450 SW Gemini Dr.
PMB 31984
Beaverton, OR 97008-7105