Change my due dates

How do I change my payment due dates?

Wisetack works with a number of lending partners to provide financing. Where you make a payment and how you manage your financing depends on your lending partner.

You can find your lending partner on the confirmation email sent when you completed your purchase. If you need help finding your lender, feel free to call our Wisetack support team for help: 1 (833) 927-0333.

 

Lender: Citizens Pay

If your lender is Citizens Pay, make your payments to Citizens Pay.

Please contact Citizens Pay to manage your due dates.

Wisetack does not accept payment for Citizens Pay. Please don’t send checks or attempt to make other forms of payment to Wisetack.

 


 

Lender: U.S. Bank

If your lender is U.S. Bank, make your payments to U.S. Bank. 

Please contact U.S. Bank to manage your due dates.

Wisetack does not accept payment for U.S. Bank. Please don’t send checks or attempt to make other forms of payment to Wisetack.

 


 

Lender: Hatch Bank

If your lender is Hatch Bank, make your payments to Wisetack.

To change your payment due date:

  1. Sign in to your online Wisetack account

  2. Choose a loan

  3. Click on "Loan options ⟶ Change due date"

  4. Select a new frequency

  5. Click on "Update due dates"

Important note:

Your upcoming due date will not change. Updated due dates will be effective on the following payment cycle.

 

Additionally, changing due dates will not affect an overdue amount (if you have one). To pay an overdue amount, please make or schedule a one-time payment for your loan.

 


 

Click here for more details about payments