Reporting to credit bureaus

Credit bureau reporting

Wisetack works with a number of lending partners to provide financing. Where you make a payment and how you manage your financing depends on your lending partner.

You can find your lending partner on the confirmation email sent when you completed your purchase. If you need help finding your lender, feel free to call our Wisetack support team for help: 1 (833) 927-0333.

 

Lender: Citizens PayⓇ

If your lender is Citizens Pay, your account is managed by Citizens Pay. 

 

Contact Citizens Pay to discuss credit bureau reporting.

 

 

Lender: Hatch Bank

If your lender is Hatch Bank, manage your account with Wisetack.

Does Wisetack report my financing account to credit bureaus?

If you’re seeing your Wisetack loan on your credit report, that’s perfectly normal. We may report any financing  to the three major credit bureaus: Experian, TransUnion, and Equifax. 

How often do you report my financing account?

We typically report to the bureaus every 30 days. Once submitted, it can take up to 60 days for a financing account to show on your credit profile.

How does this affect my credit score?

Failure to make the required payments can lower your score. This includes (but may not be limited to):

  • Incomplete payments

  • Late payments

  • Charged off loans

 

Click here for more details about payments