Turn on Autopay

How do I turn on/off automatic payments (Autopay)?

You can make automatic payments by turning on Autopay. Autopay automatically debits your payment from a selected payment method, or bank account, on each Autopay due date.

Many customers prefer auto-pay because:

  • It allows you to set up your preferred payment date and amount, and you can modify your schedule when you need to.
  • Maintaining a history of on-time payments can help you keep a good credit score. 

 

Turn on Autopay

  1. Sign in to your account here
  2. Choose a loan you want to turn on Autopay
  3. Click on "Enable Autopay" or "Loan options ⟶ Manage Autopay"
  4. Select frequency and a payment method. If your payment method is not listed, you need first to add it.
  5. Review the payment schedule and "Autopay Consent"
  6. Click on "Set Autopay"
  7. You will also receive an email with the Autopay details

Autopay won’t automatically debit an overdue amount. To pay that amount, please make or schedule a one-time payment for your loan.

 

Update Autopay

  1. Sign in to your account here
  2. Choose a loan you want to turn on Autopay
  3. Click on "Loan options ⟶ Manage Autopay"
  4. Select a new frequency or another payment method
  5. Review updated "Autopay Consent"
  6. Click on "Update Autopay"
  7. You will also receive an email with the updated Autopay details

 

Turn off Autopay

  1. Sign in to your account here
  2. Choose a loan you want to turn on Autopay for
  3. Click on "Loan options ⟶ Manage Autopay"
  4. Click on "Turn off Autopay"

Autopay payments that were already processed cannot be canceled. To stop an Autopay payment before it has been processed, please turn off Autopay at least three business days before the payment due date.

 

Click here for more details about payments