How do I see my active and past loans?
Wisetack works with a number of lending partners to provide financing. Where you make a payment and how you manage your financing depends on your lending partner.
You can find your lending partner on the confirmation email sent when you completed your purchase. If you need help finding your lender, feel free to call our Wisetack support team for help: 1 (833) 927-0333.
Lender: Citizens PayⓇ
If your lender is Citizens Pay, your account is managed by Citizens Pay.
Please contact Citizens Pay for any account questions.
- Citizens Pay support: 1 (888) 777-9702
- Citizens Pay account login: https://pay.citizensbank.com/auth/login
Wisetack does not accept payment for Citizens Pay and does not have access to your account information. Please don’t send checks or attempt to make other forms of payment to Wisetack.
Lender: U.S. Bank
If your lender is U.S. Bank, your account is managed by U.S. Bank.
Please contact U.S. Bank for any account questions.
- U.S. Bank support: 1 (800) USBANKS
- U.S. Bank account login: https://www.usbank.com/
Wisetack does not accept payment for U.S. Bank and does not have access to your account information. Please don’t send checks or attempt to make other forms of payment to Wisetack.
Lender: Hatch Bank
If your lender is Hatch Bank, manage your account with Wisetack.
To see your active loans:
-
Sign in to your online Wisetack account
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Choose a loan in the "Active Loans" section
To see your past loans:
- Sign in to your online Wisetack account
- Click on “Show past accounts” under the “Active Accounts” section
- You can select “Hide past accounts” to minimize this information
- Choose a loan
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