Notification preferences

How do I change my email and mobile notifications?

Wisetack works with a number of lending partners to provide financing. Where you make a payment and how you manage your financing depends on your lending partner.

You can find your lending partner on the confirmation email sent when you completed your purchase. If you need help finding your lender, feel free to call our Wisetack support team for help: 1 (833) 927-0333.

 

Lender: Citizens PayⓇ

If your lender is Citizens Pay, your account is managed by Citizens Pay. 

Contact Citizens Pay to manage account notifications.

 

Lender: Hatch Bank

If your lender is Hatch Bank, manage your account with Wisetack.

To change your email and text notifications:

  1. Sign in to your online Wisetack account

  2. Navigate to "Account settings"

  3. Modify the option relating to the notification you’d like to update:

    • If you don’t want to receive text messages, uncheck "Receive text messages about my loan" next to your "Mobile Phone number"

    • If you don’t want to receive email payment reminders when your loan is current, check "Don’t send payment reminders when my loan is current"

Important note:

We’re unable to stop certain email notifications, such as those containing information required by law.

 


Click here for more details about payments