Customer qualifications for 0% APR options
Overview
All Wisetack plans include a 3-month 0% APR* option for qualifying customers. When a customer chooses this option, you pay your standard fixed transaction fee.
You also have the option to enroll in one of our extended 0% APR add-ons, which allows you to offer qualified customers interest-free options for up to 6 months, 12 months, or 24 months.* When you decide to enroll in one of these add-ons, your transaction fee will vary based on the financing option your customer chooses.
While a 3-month 0% APR financing option is automatically included in Wisetack’s offering, you can opt to enroll in one of three additional extended 0% APR plans:
- Up to 6 months: 0% APR for 3 and 6 months (4.9% fee)
- Up to 12 months: 0% APR for 3, 6, and 12 months (6.9% fee)
- Up to 24 months: 0% APR for 3, 6, 12, and 24 months (9.9% fee)
Remember, you only pay the higher fee when a customer qualifies for and selects that option. Otherwise, you pay the standard 3.9% fee.
How to enroll
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If you send financing applications through Housecall Pro, you can update your 0% APR add-ons directly inside Housecall Pro by following the instructions below:
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If you send financing applications through Contractor Accelerator, you can update your 0% APR add-ons directly inside Contractor Accelerator by following the instructions below:
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If you send financing applications through the Wisetack merchant portal, follow the steps below.
You can manage your 0% APR add-on plan directly in the merchant portal. (Note: this feature is only available to Super Admin and Admin roles).
- Log in to the merchant portal. From the drop down menu on the top right, select Account settings
- Once in Account settings, head to Merchant information. There, you’ll see the 0% APR options. Select ‘Update’ to manage your plan.
- The "0% APR add-on options" window will appear where you can select the add-on plan that you'd like to offer. You can un-enroll and revert back to the standard plan at any time.
- After selecting your preferred add-on, select CONFIRM PRICING PLAN. (If ‘CONFIRM PRICING PLAN’ is not clicked, the add-on plan won't be changed).
Once you change your plan the changes will immediately be reflected in your merchant portal account.
Now what?
When you're enrolled in a 0% APR add-on, nothing will change in your day-to-day.
If your customer qualifies, a 0% APR financing option from your selected add-on plan will simply appear among the financing options they will see in an application.
Your merchant fee will change based on the 0% option your customer picks.
For example, if you choose to offer 0% APR for up to 12 months, qualified customers will see 3, 6, and 12 month 0% APR options. All options above 12 months would be interest-bearing.
How to unenroll in the merchant portal
You may trial a 0% APR add-on plan and unenroll anytime.
- Log in to the merchant portal. From the drop down menu on the top right, select Account settings
- Once in Account settings, head to Merchant information. There, you’ll see the 0% APR options. Select ‘Update’ to manage your plan.
- In the "0% APR add-on options" window, select the “Up to 3 mo” option and click CONFIRM PRICING PLAN.
- This will remove the extended term 0% APR add-ons while still allowing you to present 0% APR offers with term lengths of 3 months at the standard merchant fee rate of 3.9%.
Customer qualifications for 0% APR options
We look at a variety of factors when determining eligibility such as credit score, loan amount, income etc.
If a homeowner is qualified for 0% APR options, they will see options up to the longest term that you have chosen to offer.
If a homeowner is not qualified for 0% APR options but is approved for consumer financing, they will continue to only see interest-bearing options.
When enrolling in 0% options, this does not guarantee your customer will qualify for a 0% option. Therefore, it is recommended to not promise any specific pricing to your customers.
0% APR Example ScenariosYour business has selected to offer the Up to 24 Months 0% APR add-on tier:
When a homeowner is approved for a 0% offer:
When a homeowner is not approved for a 0% offer but is approved for interest-bearing:
When a homeowner is not approved for 0% or interest-bearing options:
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Can I turn off extended 0% APR terms for specific consumers or adjust these options based on job size?
The 0% APR plans can not be adjusted for specific customers or job sizes.
Because Wisetack operates in a regulated space, we are required to follow the guidelines of the Equal Credit Opportunity Act. This law mandates that any business offering credit cannot discriminate; everyone must have the opportunity to apply for financing
Here are a few things to consider:
- Offering extended 0% APR options can help you capture more opportunities that may otherwise be lost.
- Although everyone must be allowed to apply for the same financing options, not every applicant will qualify for the 0% financing option.
- You will only be charged the higher fee associated with your extended 0% APR plan if your customer qualifies and selects that offer. If they choose an interest-bearing option or a 3 month 0% plan, your fee will be 3.9%.
*All financing is subject to credit approval. Your terms may vary. Payment options through Wisetack are provided by our lending partners. For example, a $5,500 purchase could cost $253.54 per month for 24 months, based on a 9.9% APR, or $1,833.33 per month for 3 months, based on a 0% APR. Offers range from 0 to 35.9% APR based on amount requested and creditworthiness. Not all merchants and lending partners participate in 0% interest programs. State interest rate caps may apply. No prepaid finance charges or participation fees. See additional terms at wisetack.com/faqs
Terms range from 3 - 120 months. Not all merchants and lenders offer extended term lengths of 84 and 120 months.