If you aren't seeing a payment for a job or service that was recently completed, here are a couple of steps to take:
- Ensure that we have the correct bank account on file via the merchant portal
- Double check the amount – a couple of business days after the customer confirms, you'll receive an email with disbursement details
- Look for a line item in your bank that includes "Wisetack"
If you’re still unable to see the payment, please contact our support team.
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Financing fundamentals