How can I ensure that my customer confirms their loan?

Wisetack sends reminders to your customer to confirm the loan via email and text message. 

You can also request payment from the customer in the merchant portal at any time (see how to below). When a payment request is sent, the customer is notified that payment is due and reminded to return to the application to confirm the loan.

Pro tip: train your team. They should know to instruct the customer to confirm and release payment while in-person and before leaving. Once the customer confirms, you will receive an email letting you know that the purchase is complete.