How can I ensure that my customer confirms their financing purchase?

Wisetack sends reminders to your customer to confirm the financing application via email and text message. 

You can also request payment from the customer in the merchant portal at any time (see the video below). When a payment request is sent, the customer is notified that payment is due and reminded to return to the application to confirm their financing option.




Pro tip: train your team. They should know to instruct the customer to confirm and release payment while in-person and before leaving. Once the customer confirms, you will receive an email letting you know that the purchase is complete.